Privacy Policy

JNJ Network ("JNJ Network," "we," "us," or "our") operates this website and provides technology, networking, security, automation, and hardware installation services. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using this website or our services, you agree to the practices described here.

1. Information We Collect

• Contact & quote requests: your name, email address, phone number, and any project details you submit through our contact form.
• Account information: if you create a client account, we store your email address and a securely hashed password. Employee accounts store an employee identifier and a hashed PIN.
• Technical data: limited log data such as your IP address, which we use for security and to prevent abuse (for example, limiting repeated failed login attempts).
• Service data: when we install and service equipment, we may handle configuration information relating to your network, cameras, and access-control systems as needed to perform the work.

2. How We Use Your Information

• To respond to inquiries, prepare estimates, and schedule and perform services.
• To create and secure your account and provide portal features.
• To operate, maintain, and improve our website and services.
• To send you news, offers, and promotions — only if you opted in during sign-up. You can unsubscribe at any time using the link in any email or by contacting us.
• To protect our systems, detect fraud, and enforce our terms.
• To comply with legal obligations.

We do not sell your personal information.

3. Cookies & Sessions

We use a strictly necessary session cookie to keep you logged in to the client and employee portals. This cookie does not track you across other websites. You can control cookies through your browser settings, but disabling them may prevent the portals from working.

4. Third-Party Services

We rely on trusted third parties to operate our business, including our web host (Hostinger), our contact-form processor (Formspree), our automation and email-list tools (Zapier and Google), and hardware/software vendors such as Ubiquiti. If you opt into promotions, your email address may be stored in a Google Sheet via Zapier so we can send newsletters. These providers handle your information under their own privacy policies.

5. Data Security

We take reasonable measures to protect your information, including HTTPS encryption, hashed passwords and PINs, prepared database queries, and rate limiting on login attempts. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We keep personal information only as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account information at any time using the contact details below.

7. Your Rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to certain processing. To exercise these rights, contact us at the details below and we will respond as required by applicable law.

8. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page with an updated "Last updated" date.

10. Contact Us

Questions about this policy? Reach us at info@jnjnetwork.com or (607) 372-6211, Binghamton, NY.

This document is provided for general informational purposes and does not constitute legal advice. Consider having it reviewed by a qualified attorney for your specific situation.